Partnering with the executive team to design and facilitate business strategy development process, including, e.g.,

• Validating the business ambition
• Aligning strategic objectives, initiatives, and resources
• Assessing readiness: culture, process, people, analytics, and technology
• Developing implementation roadmap, governance and employee engagement pla

View case study: Business Strategy

Engaging leadership and employees in collaborative, cross-functional and cross-business sprints to move from As-Is to Go-to marketing strategy and results, including e.g.,

• Facilitating strategy and roadmap development
• Aligning talent, capabilities, and investments
• Developing and embedding metrics
• Designing the change management program
• Providing coaching support for strategy implementation

View case study: Marketing Strategy

Building an innovation portfolio by engaging at the top of the innovation funnel to help teams define their innovation intent, identify unmet market needs, apply insights to developing concepts, create prototypes and iterate towards viability through experimentation and analysis.

Building organizational motivation and capabilities to go on the innovation journey, by facilitating the design and implementation of innovation programs, sourcing concepts aligned to business goals, and supporting and elevating the value of innovation in the enterprise.

View case study: Global Innovation Awards Program Redesign

Working in partnership with TribeCX, a global, boutique consultancy that equips brands to build their internal CX muscle through a sprint-based approach that drives CX performance,

• Developing the customer experience North Star
• Defining the implementation roadmap – who, what, when, how
• Creating the metrics framework connecting CX with business performance
• Piloting and scaling CX improvements across segments’ end-to-end journeys
• Building organization CX capability at scale through experiential learning

View case study: Customer Experience (CX)

Serving as an Advisory Board member for select, early-stage technology companies, providing hands-on support and/or tapping into my experiences to offer guidance – whatever is needed, wherever helpful to advance the business’ potential and support founders’ needs.

• Providing guidance on go-to-market strategy
• Participating as an active AB member to assess opportunities and inform decisions
• Supporting business development efforts to identify, cultivate and close new relationship opportunities

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Named a Director to Watch by Private Company Director, I provide the perspective of an operating executive and hybrid professional whose leadership of transformative change in top financial services brands brings additive insights relevant to today’s boardroom priorities.

By combining deep expertise in marketing, digital transformation, innovation, and strategy I ask non-obvious, practical questions that are contribute to the dialog, and encourage and equip management to pursue their vision despite the complexity and ambiguity of today’s market.

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